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Check FAQs. Still can't find the answer? Contact us at : info@primeexchange24.com We are always here to help.

Are my personal details secured with you?

PrimeExchange24 takes a number of precautionary measures to ensure that the personal details of our clients are held in absolute confidence and are securely stored so as not to be accessible by unauthorised persons.

Can I have more than one account?

Yes,you can have as many accounts you need, but they need to be verified and any spam,misused accounts will be banned permanently.

When can trading start on my account?

Trading commences on your account as soon as your account has been approved and funded.

How long does it take for my funds to be deposited into my PrimeExchange24 trades account?

Depending on the deposit method, wire deposit usually takes between 3 to 5 working days, depending on the sending bank while other methods take less. Once we received the funds in our bank account, they will be deposited into your trading account. Please contact info@primeexchange24.com, in case you have been charged with the deposit but funds are not showing in your trading account.

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Contact us via info@primeexchange24.com.